MADERA, Calif. – Valley Children’s Healthcare was presented with the Eureka Silver‑Level Award for Performance Excellence from the California Council for Excellence this month. It’s the second time the organization has received the honor after first earning it in 2022.
The award is part of the California Awards for Performance Excellence program, the state’s version of the national Malcolm Baldrige National Quality Award.
Denise Shields, board chair for the California Council for Excellence, said the Baldrige framework represents the highest standard of organizational excellence in the country.
Established in 1987 during President Ronald Reagan’s administration and named for then‑Secretary of Commerce Malcolm Baldrige, the national award is the nation’s top presidential honor for performance excellence across sectors, including manufacturing, healthcare, education, service industries and nonprofits.
“Valley Children’s has a reputation solidly across the country as being an excellent place of healthcare,” Shields said. “What this award denotes is that you’re not only excellent in healthcare, but also in leadership, strategic planning, patient satisfaction, workforce satisfaction, best practices and operations.”
The award evaluates leadership, strategy, operational effectiveness and long-term results, according to Shields.
“In addition to healthcare, Valley Children’s also excels as a business organization,” she added.
Shields described the award process as highly competitive, comparing it to “the Olympics of business” because of the rigorous standards and goals that must be met.
She personally presented the award to Valley Children’s leaders in December.
“When I walked in there, there was a camaraderie. People make eye contact with you. It’s a happy place to be,” Shields said. “People look forward to working here, and I think that’s a pretty big accomplishment.”
Todd Suntrapak, President and CEO of Valley Children’s Healthcare, expressed gratitude for the recognition.
“I’d like to personally thank the California Council for Excellence for its recognition of Valley Children’s and the work our teams accomplish every single day,” Suntrapak said. “We are grateful for this award and continue to be motivated by our enduring commitment to the children and families we serve.”
Click here to learn more about the Malcolm Baldrige National Quality Award.
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